Privacy Policy
1. Introduction
At kisekae-ch.com (“Website”, “we”, “us”, or “our”), we are dedicated to protecting and respecting your privacy. As a provider of digital services with a global user base, we recognize the importance of safeguarding personal data and maintaining transparency in how we process and use personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all personal data collected or processed through kisekae-ch.com and related services. For the purposes of data protection law, kisekae-ch.com acts as the “data controller” with respect to personal data collected on the Website. As a controller, we determine the purposes and means of the processing of your personal data.
3. Categories of Data Processed
We may process the following categories of personal data, depending on your interaction with the Website:
– Usage Data
Includes details regarding your browser type, IP address, operating system, referral URLs, access times, session durations, and website navigation patterns.
– Account Data
Includes your full name, mailing address, email address, and telephone number collected at the time of registration or profile setup.
– Profile Data
Encompasses preferences you submit, previous purchases, activity history, browsing behavior, and saved settings.
– Communication Data
Includes customer support requests, inquiries submitted via the contact form or email, and related correspondence history.
– Technical Data
Covers device type, hardware model, operating system version, browser settings, screen resolution, and system language.
– Transaction Data
Consists of billing and shipping information, method of payment, order history, and transactional correspondence.
– Preference Data
Encompasses your marketing and communication preferences as well as interests in specific products, features, or services.
We do not knowingly collect “sensitive personal data” such as biometric data, health information, political or religious views unless explicitly authorized and required.
4. Legal Bases for Processing
In compliance with Article 6 of the GDPR and applicable provisions of the CCPA, we rely on the following legal bases for processing personal data:
– Contractual necessity: For purposes such as account creation, order fulfillment, and service provision.
– Legitimate interests: To improve our services, prevent fraud, administer and protect our website and business.
– Consent: For marketing communications, non-essential cookies, and user engagement analytics.
– Legal obligation: For complying with applicable laws, enforcement requests, and regulatory obligations.
Where consent is relied upon, you have the right to withdraw your consent at any time.
5. Your Rights
Subject to applicable laws and limitations, you have the following rights concerning your personal data:
– Right of Access: You may request to receive a copy of the data we hold about you.
– Right to Rectification: You may request correction of any inaccurate or incomplete data.
– Right to Erasure: You may request deletion of personal data, subject to legal obligations.
– Right to Restriction: You may request that our processing be restricted in specific circumstances.
– Right to Data Portability: You may request your personal data be transferred to another controller in a structured, commonly used, and machine-readable format.
California residents may also request detailed disclosures about the categories of personal information collected, and the ability to opt out of the “sale” of their personal information where applicable under the CCPA.
To exercise any of your rights, please contact us at [email protected].
6. Security Measures
We employ appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including but not limited to:
– Data encryption (HTTPS, encryption at rest)
– Access control through authentication and role-based permissions
– Regular secure backups and system patches
– Staff training in best practices on data protection and confidentiality
Despite these efforts, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute data security.
7. International Transfers
Personal information we collect may be processed, stored, or transferred to countries outside your jurisdiction, including to third-party service providers. Where such transfers occur, we rely on one or more of the following safeguards:
– Standard contractual clauses approved by the European Commission
– Adequacy decisions by the European Commission
– Certification under recognized data protection frameworks
By using kisekae-ch.com and submitting your personal data, you acknowledge such transfers per applicable legal protections.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific timeframes include:
– User account data: retained for the duration of your account usage and up to 12 months after account closure.
– Transactional data: retained for a minimum of 7 years to comply with financial regulations.
– Communication data: retained for up to 36 months for customer service quality and legal compliance.
– Marketing and preference data: retained until you update your preferences or withdraw consent.
Upon expiry of these periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience, improve website functionality, and analyze usage patterns. Cookies fall into the following categories:
– Essential Cookies: Necessary for core functionality (e.g., login, session management).
– Functional Cookies: Enhance usability by remembering preferences and settings.
– Analytics Cookies: Measure traffic, visitor behavior, and performance metrics (e.g., Google Analytics).
– Performance Cookies: Track load times and technical errors for optimization purposes.
Cookies may also be set by third-party services we use, subject to their own privacy policies.
10. Cookie Management and Compliance
Upon your first visit to kisekae-ch.com, we present you with a cookie consent banner in compliance with the GDPR and CCPA. You may:
– Accept all cookies
– Customize cookie settings according to preferences
– Reject non-essential cookies
You can also manage cookies in your browser settings at any time and withdraw previously granted consent via our Cookie Settings page.
Do Not Track (DNT) signals from browsers are respected and treated in accordance with CCPA and related laws.
11. Special Protections for Children
We do not knowingly collect personal data from individuals under the age of 13. If we discover that we have inadvertently gathered data from a child under 13 without verifiable parental consent, we will promptly delete such information. If you believe a child has provided us with personal data, please contact us at [email protected].
12. Policy Updates and Notifications
We may update this Privacy Policy periodically to reflect changes in regulatory requirements, technology, or our service practices. All substantial changes will be communicated through prominent notices on kisekae-ch.com or via direct communication where appropriate. Continued use of the Website after such changes constitutes your acceptance of the updated terms.
13. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or our treatment of your personal data, please contact us at:
Email: [email protected]
We are committed to ensuring your privacy, complying with the GDPR, CCPA, and other applicable privacy laws, and providing clear mechanisms for safeguarding your rights. Please do not hesitate to reach out with any privacy-related inquiries.